Terms and Conditions

Welcome to Casa di Ovia. By using this website or purchasing from us, you agree to the terms below.

1. Orders & Payment

All orders are subject to availability and confirmation.

Prices are listed in GBP and may be updated at any time.

Payment is taken securely at checkout via our selected providers.

2. Pre-Orders

Pre-order items are made to order and have a lead time of up to 8 weeks.

By placing a pre-order, you agree to this timeframe and understand delivery may vary slightly depending on production and materials.

3. Product Details

We make every effort to display our products accurately.

As each item is handcrafted, slight variations in appearance may occur — this is part of their charm.

4. Returns

Unused items can be returned within 14 days, unless otherwise stated.

Please see our Shipping & Returns page for full details.

5. Intellectual Property

All content on this site — including imagery, product designs, copy and branding — belongs to Casa di Ovia.

Please do not use it without written permission.

6. Limitation of Liability

We are not liable for any indirect or incidental damages arising from the use of our products or website.

Always follow candle safety guidance.

7. Governing Law

These terms are governed by the laws of England and Wales.